To lead and develop team members within Service Quality and Insight to deliver accurate data and reporting, ensuring compliance, and fostering continuous improvement to enhance service delivery and positively impact client outcomes. This role supports the team to balance the detail of data and policy with the impact on the operation, the client and the church, focused on achieving CAP’s strategic objectives.

Purpose:

As a core member of our Hub team, you will be the driving force behind the delivery of CAPs products, empowering debt advisors and case officers in your team to deliver exceptional support to debt coaches and clients.

Your key focus will be to inspire, empower and challenge Approved Intermediaries, Debt Advisors and Case Officers to provide an excellent debt service to partner churches and clients, ensuring that individual metrics and overall service level agreements are maintained. You will collaborate with the Area Partnership Managers, Church and Client Support and Service Quality and Operational Insight to solve challenges, implement impactful change, and create connections between team members. You will work closely with other Regional Team Managers and the Senior Regional Delivery Manager within your Hub to allocate resources effectively. By fostering a culture of holistic client support, you'll empower your team to support debt coaches and see clients supported through financial crisis.

Are you an experienced Research Analyst who wants to serve God through your work?

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The Diocese of Durham are seeking a collaborative and passionate individual to serve as Diocesan Director of Vocations.

UCB is looking for a Content Producer to coordinate and refresh teaching content and other inspirational programming across UCB radio.

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Life Church Warrington has two Hope Into Action Houses that house people who were previously homeless. Our support worker will support our 6 tenants.

Location: Letchworth Garden City, Hertfordshire
Hours: Part Time or Full Time (both will include Sunday working)
Salary: £25,000 to £30,000 (FTE)

Location: Letchworth Garden City, Hertfordshire
Hours: Part Time or Full Time (both will include Sunday working)
Salary: £25,000 to £30,000 (FTE)

We are looking for an experienced manager who can reflect the Foundation's ethos of hospitality, care and community to our staff, students and guests.

Are you a passionate and experienced major donor fundraiser looking for a role that will not only make a real difference, but also shape the future of a growing and impactful charity?

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The role is to build relationships with people who are interested in getting their church more involved with mission around the world.

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