Volunteers Coordinator

Volunteers Coordinator

Role Description

Working hours: FT contract 37.5 hours per week (PT may be considered)

Starting date: January 2026 (preferred)

Location: Keswick Ministries Offices, Keswick, Cumbria

Reports to: Volunteers Manager

Job Purpose

Primarily responsible for supporting the Volunteers Manager in providing administration support for the recruitment, onboarding and accommodation needs for the 650+ volunteers and contributors who support the annual Keswick Convention. This will include support to the Kids and Youth Ministry Lead regarding volunteer team related tasks.

Responsibilities include:

Volunteer Processing and Onboarding

• Process volunteer applications through the Volunteer Management System (Beacon)
• Request and process volunteer references
• Assist volunteer email communications and respond to volunteer enquiries (email or phone)
• Process ID checks for volunteer roles requiring a DBS
• Provide volunteers with expense forms
• Assist at the Kids and Youth Training Day (May)
• Volunteer support during the Keswick Convention (3 weeks 18 July - 8 Aug 2026)

Accommodation Administration

• Support the Volunteer Manager with the allocation of volunteers and contributors to properties
• Collect keys from property providers
• Support volunteer arrivals and departures (during the 3-week Keswick Convention)

Office Support

• Respond to office phones
• Support the team in various administrative tasks, as required.
• Collaborate with other departments to ensure smooth workflow and communication.