You will be the person responsible for leading and scaling the operational engine of Eden.co.uk, the £8m e-commerce business at the foundation of the Eden Group.

Strategic Impact

Lead end-to-end operations across warehousing, fulfilment, procurement and customer service for Eden.co.uk.
Ensure Eden.co.uk remains the trusted foundation of the Eden Group, with every customer experience building confidence in our wider digital platforms and charitable initiatives.
Drive continuous improvement in systems, processes, and supply chain efficiency to support scale and sustainability.
Balance cost efficiency with excellent customer service, ensuring every order reinforces loyalty and trust.
Shape the future of faith-based e-commerce by building scalable operations that enable growth, impact and innovation.

Attachment	Size
Head of Operations - Role Pack	4.09 MB

How to apply for the job

Please find attached the Role Pack for the Head of Operations vacancy which will give you an overview of the role, Eden, and the key challenges and responsibilities.

There is no fixed closing date. What matters most is finding a leader with the skills, experience and mindset to strengthen our operations and help Eden.co.uk continue to grow as the trusted foundation of the Eden Group.

If this opportunity excites you and you'd like to explore it further, please email lynn.williamson@eden.co.uk to start the conversation.

Location

Chester, GB

Salary

Between £55,000.00 and £65,000.00 pa