Field Experience Specialist

About Compassion UK

Compassion is a Christian child development charity that sees beyond poverty to the incredible potential God has placed in every child and family. Partnering with more than 8,900 local churches in 29 countries, we work to release children from poverty in Jesus’ name. You can read more about these principles and our history on our website.

About the role

This exciting role is all about creating meaningful and transformative experiences!
 
As a Field Experience Specialist, you will inspire and deepen supporter engagement through well-executed and impactful in-person and virtual trips to the field. From planning and communication to trip leadership and post-travel engagement, your work will help connect supporters more deeply to our mission.

You will collaborate across departments, coordinate group and individual sponsor visits, and ensure every journey runs smoothly, safely, and with excellence. You will also help supporters understand the heart of Compassion’s ministry, encouraging greater connection, activism, and long-term commitment.
 

If you are passionate about crafting life-changing experiences, have a heart for service, and thrive in organisation and communication, we would love to hear from you.

📍Office Based | At Compassion House in Fleet, Hampshire. 
    *We offer hybrid working as a benefit. You will be expected to work a minimum of 40% of your hours from the office, which equates to at least two days per week. Please note that the office is closed on Fridays. 

⏰Hours  Full-time, 35 hours per week

Key Responsibilities

• Actively maintain and promote Compassion UK's Christian ethos and values.
• Coordinate and administrate in person and virtual group trips and individual sponsor visits to the field as well as leading group trips.
• Inspire, educate, guide and advise supporters regarding travel to the field in line with Compassion procedures and policies.

To flourish in the role you should:

✔️You’re organised, proactive and detail-focused. You manage your time well, prioritise effectively, and stay calm under pressure. You take pride in delivering accurate, high-quality work, even when juggling multiple tasks.

✔️You’re confident with systems and communication. You’re fluent in written and spoken English, comfortable with numbers, and experienced using Microsoft Office and similar tools. You communicate clearly and adapt your tone to suit different audiences.

✔️You’re a thoughtful project manager. You’ve led projects from start to finish, breaking them into manageable steps, coordinating with others, and ensuring timely, effective delivery.

✔️You offer excellent service and support. You understand the needs of our supporters and respond with empathy and care. Whether by phone, email, text or social media, you create positive experiences that reflect our values.

✔️You’re a collaborative team player. You build strong, respectful relationships and contribute to shared goals with humility and kindness. You know when to lead, when to support, and how to work well with others.

✔️You’re adaptable and solutions-focused. You bring fresh ideas, embrace change, and approach challenges with creativity and a positive attitude. You’re confident working independently and know when to seek support.

✔️You’re aligned with our mission. You’re passionate about Compassion UK’s ministry and committed to engaging supporters as partners in this life-changing work.

✔️Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work.  You can read more about this in our Policy on Posts to be Held by Christians.

*Please review the full job description!

🌟This is a unique opportunity to use your gifts and play a vital role in strengthening Compassion UK’s mission. If you’re passionate about seeing children released from poverty in Jesus’ name, this could be your calling.

What we offer in return:

💙 Flexible and hybrid working. Work-life balance matters. We offer flexible arrangements with a minimum of 40% of hours based at Compassion House in Fleet, Hampshire for most office-based contracts.

💙 Enhanced annual leave. 25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.

💙 Enhanced Pension scheme. 10% employer contribution to help you plan for the future.

💙 Private medical and dental cover. Comprehensive health support for you and your family.
💙 Income protection and life cover. Including 4x salary life insurance and group income protection.
💙 Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
💙 Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
💙 Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
💙 Electric car scheme. Salary sacrifice scheme to support sustainable travel.
💙 Time in lieu. Recognising your commitment and flexibility.
💙 Free parking at Compassion House
💙 Access to Compassion House gym. With shower facilities to support your wellbeing.
💙 Access to the Company Shop.
💙 Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
💙 Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
💙 Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
💙 Free tea, coffee and fruit in the office
💙 Hot-desking freedom. Sit where you want, when you want.
💙 Daily team prayers and devotionals. Time to reflect, worship and grow together.
💙 Compassion updates and worship events
💙 Smart casual dress code
💙 Learning and development opportunities. Grow your skills through training, mentoring and coaching.
💙 Recognition programmes. Including formal rewards, shout-outs, service awards and more.

🚀APPLY HERE

We encourage you to read the full job description to see if this role aligns with your skills and aspirations!