Clinic Manager - Growing Hope Redbridge

Growing Hope is a national charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. Growing Hope currently has three local charities running across the country in King’s Cross, Brockley and High Wycombe. They have worked with over 700 children, young people, parents, carers, siblings and professionals since they launched.  

We are currently recruiting for an experienced, innovative and highly motivated Clinic Manager for Growing Hope Redbridge. You will provide leadership to the Growing Hope Redbridge clinic overseeing the day to day running of the clinic, service development and fundraising to grow the local charity, and accessibility in the partnership church. The successful candidate will bring therapeutic experience in working alongside families of children with additional needs alongside their leadership and management skills. They will become a part of the All Saint’s Woodford Well’s staff team, receiving pastoral support and working on a Sunday to support all children and families to experience belonging.

We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these within their interview.  

Hours - Full or Part time (1.0FTE, 37.5hrs or 0.8FTE, 30hrs).
Salary - £48,528- £50,528PR (dependant on experience) (calculated from £44,000PA-£46,000PA plus outer London weighting)
Application form – www.growinghope.org.uk/jobs 

Experience Required 

• Health Care Professions Council Registration.
• Therapy qualification (Occupational therapy, Speech and Language therapy, Physiotherapy, Counselling or similar).
• The therapist concerned must have at least 3 years experience working with children and families.
• Strong Leadership and Management skills.

There are four key aspects to the clinic manager role – providing clinical services, managing the clinic, developing the service and raising funds, and church accessibility. Clinic Managers are closely supported by Growing Hope (national charity) in all aspects of their role.

Clinical Services

• Run an innovative clinic based service in order to provide multidisciplinary support to children and young people with a variety of needs in the local area.  
• Provide therapy assessment, intervention and evaluation which is in keeping with best practice, according to professional guidelines, for several children, young people and families each week.
• Work with children and families to develop meaningful, client-centred goals.
• Offer to pray with each child and family who attend the clinic. 
• Ensure that case notes are kept up to date and provide an accurate record of clinical reasoning and observations during each session.
• Provide accurate, detailed reports for families and professionals involved with children.
• Use GAS goals as an outcome measure in order to set and review children’s progress.
• Manage the waiting list for the local clinic, including using innovative approaches such as groups and training to help support as many children, young people and families as possible.
• Oversee the purchase of equipment and use of clinic space.  
• Take responsibility for own clinical development.
• Lead in safeguarding and ensure staff follow Growing Hope policy.
• Deal with complaints sensitively.
• Maintain confidentiality of all children and families seen within the clinic.
• Maintain data protection in line with Growing Hope’s information governance policy.

Clinic Management

• Work closely with Growing Hope (national) and ensure the local clinic is following the national policies and procedures and is utilising the support offered.
• Lead the charity and team with prayer and a supportive environment which demonstrates our value of hope – that we believe Jesus brings hope even in the most difficult situations and that underpins everything that we do.  
• Recruit and manage staff, freelancers, volunteers and systems in order to enable the clinic to run effectively. Lead team meetings, 1:1s, inductions and training in a professional manner.
• Work closely with Growing Hope (national) to ensure accurate, professional and timely reporting of services, including providing information, checking and submitting the annual report.
• Communicate regularly and effectively with the local trustee board who governs the charity. (This includes attending quarterly trustee meetings and meeting with the Chair of trustees
• Ensure clinic services meet Growing Hope aim to grow hope for families through utilising staff and volunteers to run regular When Dreams Change courses, Siblings Groups and Circle of Security
• Link with other community services in order to gain contacts and referrals. (e.g. developing close working relationships with schools and SENDCOs).
• Use time effectively in order to balance the demands of the role, asking for support when it’s needed.  
• Excellent time management and organisation skills, responding in a timely and professional manner.
• Able to manage and work closely with a team of professionals, freelances, volunteers and trustees.  

Service Development and Fundraising
As with any therapy service manager, a key part of the Clinic Manager role is service development. This includes pitching development ideas, understanding budgets and raising funds through a variety of sources.  

• Strategically plan and develop the charities services to support as many children, young people and families as possible in line with the charities governing document and objectives.  
• Demonstrate a good knowledge and application of the charities budget. Proposing new budgets and spending according to budgets signed off by trustees. 
• Oversee the charities fundraising and ensure that the budget is met (this includes running monthly fundraising sub-committees, recruiting and supporting volunteer to help deliver fundraising, checking and applying for grants and overseeing the delivery of fundraising events).  
• Active networking with potential volunteers, staff, freelancers and supporters. This may include approaching individuals with specific volunteering requests, meeting with potential grant providers or contacting local schools.
• Work closely with trustees from different churches and church champions to support community fundraising and church giving to Growing Hope. 

Church Accessibility 
Enabling accessible church ministry in the partnership church is an essential aspect of the Clinic Manager role. Each Clinic Manager must work on a Sunday in order to grow and develop a volunteer team who can support everyone to access church. 

• Receive pastoral and team support as part of the All Saint’s Woodford Well’s staff team, attending staff meetings regularly on one morning and giving one day a week to the church aspect of the role. (Usually half a day in the week and half a day on a Sunday). 
• Build on accessible provision for families with additional needs on a Sunday at All Saint’s Woodford Well’s through working on a Sunday, running groups, growing and training a volunteer team. 
• Promote accessibility in the local area to the clinic, offering advice, support or resources to other local churches to enable accessibility where appropriate.  

For person specification and the detailed job description, please go to www.growinghope.org.uk/jobs