Telephone Engagement Executive
Are you passionate about addressing the injustice and inequality caused by poverty in the world? Do you feel a sense of satisfaction in interacting with people and inspiring others? Are you motivated by achieving or surpassing targets?
Here at Tearfund we are passionate about empowering communities to be able to lift themselves out of poverty and have a vision of seeing communities released from material and spiritual poverty through the local church.
To help achieve this the Telephone Engagement team are looking for a passionate and personable communicator who can actively develop our relationship and engagement with supporters. You will mainly use the telephone and other non-face to face communications and will have the ability to influence and encourage others, with excellent verbal communication skills as well as being self-motivated and tenacious. Above all you will have an enthusiasm and energy to deliver a great supporter experience and ensure we reach our income targets to fund this transformational work.
- A great listener
- Be comfortable contacting people by phone that they have never met
- Will be confident in asking for financial support.
- A self-starter who will use their initiative and drive to develop relationships and achieve income targets
The role will require excellent data entry and IT skills as well as the flexibility to work to the supporter's convenience.
This is a home based, full time (35 hours per week) role but part time hours (28 hours or more) will be considered with a minimum of 14 hours per week worked between the hrs of 17.00 – 21.00 during the week, or 11.00 – 18.00 on Sat at home. One day a week must be worked from the office.
Applicants must have internet connection at home though a phone and phone line will be provided
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager
All applicants must be committed to Tearfund's Christian beliefs
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
For further details or to apply please click here