North of England Business Support and Development Manager

Who we are
Safe Families is a Christian, community based charity that seeks to empower local volunteers, predominately from the church, to engage with those most at need. We exist to create relationship and connection, offering support, hope and belonging to improve the lives of those in our communities, because everyone deserves to belong.

Working hand-in-hand with Children’s Services and local authorities, we link children, young people and families with local volunteers who can offer help and support. Working with a large volunteer base Safe Families assists families in crisis by offering remote support, respite care to children and befriending to struggling parents and carers.

Role Overview
The Business Support and Development Manager is a key staff role to enable Safe Families & Home for Good to continue to grow our work across The North of England.

Your responsibility will be to work alongside the Programme Director (PD) to develop a sustainable business plan for the region and ensure the successful delivery of all our current and future contracts. Ultimately ensuring a business model that allows us to achieve our two-fold mission of (1) seeing more families connected into relationships that bring belonging and hope, preventing needs from escalating & (2) ensuring there are enough safe & nurturing homes for children entering the care system and that these homes have strong and supportive networks around them. Your role will involve you supporting the existing partnerships and developing new partners across areas such as Local Authorities, Churches, Education and Health. The anticipation is that you will be involved from initial conversations with potential partners, right through to ensuring a smooth launch and successful delivery of the service. You will also be responsible for supporting the effective operational running of the region giving support to the regional leadership team when required. The role will also take responsibility for the Referrals Team, ensuring effective and high quality support is provided in relation to referrals, workload allocations and service for all office-based incoming phone calls.