Communications and Social Media Officer - Hybrid

Pilgrims' Friend Society

Communications and Social Media Officer - Hybrid

Do you love talking to older Christians and hearing their stories?

Are you excited by the possibility of lifting the lid on what goes on in the life of a care home, from fun activities to school visits and trips out?

Would you find it rewarding to share insights on what makes for great person-centred care, including dementia care?

Are you keen to get cracking on a great comms campaign to support fundraising? If so, then you could be just the person we’re looking for.

As a Christian* charity supporting older people, at Pilgrims’ Friend Society, we’re dedicated to creating wonderful places where older Christians can live out their faith and enjoy fulfilling lives, contributing to others around them, both in their care home or housing scheme and in the wider community.

But for our communities to thrive, we need to spread the word about the work we’re doing and the brilliant older people who choose to make their home with us.

We’re seeking a tenacious individual, whether a recent graduate or someone with one to three years of experience in a communications/marketing role, to join our expanding Marketing and Communications Team. This role offers an ideal opportunity to capture compelling stories and amplify our charity’s voice while further developing your career in our dynamic team.

Reporting to our Communications Manager, you’ll play a key role in delivering the Communications Strategy, crafting content across a range of platforms including The Pilgrims’ Magazine, our website, newsletters and social media.

Strong writing skills are an absolute must for this role, as is a keen eye for design and high levels of digital literacy. As an adept communicator with excellent attention to detail, you’ll be able to turn your hand to anything, from magazine features to short form videos, keeping abreast of the latest trends.

A natural people person with innate curiosity, you’ll embrace opportunities to visit our care homes and housing schemes and capture the stories of life with us – not just those of the older people who live there, but also those of our brilliant staff and volunteers. You’ll then devise creative ways to share these stories so they connect with our different audiences, from prospective residents to new supporters and beyond.

A self-starter, you’ll need to be able to work independently within agreed brand guidelines and with minimal supervision. You’ll also need to be highly organised, ensuring that deadlines are met and that content lands in a timely manner. Through analytics, you’ll monitor engagement, using these insights to inform our evolving content plan and drive growth.  

As well as creating compelling content for our core communications platforms, you’ll also provide valuable support to our ambitious press plan, helping to amplify the voice of Pilgrims’ Friend Society in local and national media.

If that sounds like the right fit for you, then we’d love to hear from you!

Read the job pack here for further details of this fantastic opportunity


  • Excellent written and verbal communication skills
  • Proven experience of writing/ creating great content in a paid professional or organisational context
  • A relevant degree or (similar level) professional qualification; or equivalent work experience
  • A strong visual sense and great attention to detail
  • Technical skills across Microsoft applications and website content management systems
  • Experience with creative platforms including Canva and Mailchimp
  • Experience in video editing/creating video content for contemporary social platforms e.g. Instagram Reels/TikToks
  • A creative mindset and the ability to think of new ways to build our brand
  • Strong organisation and planning skills
  • The ability to work independently and with colleagues from across the organisation
  • A can-do problem-solving attitude

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)


34.5 hours a week, Monday to Friday.


  • Hybrid working (2 days in the office, 3 days at home)
  • Flexible working hours
  • 5 weeks' paid holiday per year, as well as bank and public holidays
  • Training & development
  • Ongoing support from management
  • Perkbox
  • Wisdom app
  • Care Friends referral app
  • Birthday reward
  • Long-standing service reward
  • Life assurance scheme
  • Pension scheme


— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.


Please note: the closing date for this post is Friday 7th June, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

How to apply for the job

Apply via this link! 

Alternatively, you can email with your CV and Cover letter.


We look forward to hearing from you!

Pilgrims' Friend Society

Job Location Type
London, GB
Between £32,061.00 and £35,000.00 pa
Social Media
Full Time
Fri, 07/06/2024
Contact Email